Hayden Richards

Senior Growth Marketing Manager | Agentic AI Architect, Demand Generation, RevOps

Southend on Sea, Essex, UK

hdnric@gmail.com

07397 901560

PROFESSIONAL SUMMARY

Senior Growth Marketing Leader specialising in AI-enhanced demand generation and programmatic growth. I help B2B SaaS and FinTech companies scale revenue by combining deep commercial strategy with agentic AI orchestration, no-code automation, and advanced attribution modelling. Proven track record of replacing fragmented manual processes with autonomous workflows, bridging marketing and engineering to build hyper-efficient, highly profitable acquisition engines.

PROFESSIONAL EXPERIENCE

Founder & AI Growth Architect

August 2025Present

Independent Practice (complexincome.mortgage)

Remote/UK

Architecting fully autonomous FinTech lead generation engines and end-to-end RevOps pipelines targeting complex borrower profiles.

Key Achievements:
  • Architected a fully autonomous, FCA-compliant FinTech lead generation engine targeting complex borrower profiles, using the Paperclip orchestrator to manage bespoke PPC and SEO AI agents.
  • Engineered an end-to-end RevOps pipeline utilizing n8n to seamlessly bridge front-end AI qualification workflows (e.g., "The Logic Check") directly with the Acre mortgage back-office system, eliminating manual data entry for financial advisers.
  • Built complex, node-based n8n automations that parse raw applicant data, execute preliminary compliance routing, and programmatically construct bespoke, underwriter-ready case files directly within the Acre CRM.
  • Developed custom internal applications using Google Antigravity 2.0's agent-first IDE, maintaining the proprietary codebase in GitHub to ensure strict version control and rapid iteration.
  • Programmed direct AI-to-Ads integrations using Model Context Protocol (MCP) servers, enabling AI agents to dynamically route budgets across Meta and Google Ads for real-time anomaly detection and optimization.
  • Juggled frontier LLMs programmatically via OpenRouter, routing complex FCA-compliance logic to advanced reasoning models while optimizing token spend for standard tasks.

Technologies: Google Antigravity 2.0, Paperclip Orchestrator, MCP, n8n, OpenRouter, Acre System, GitHub, Meta/Google Ads API

Marketing Performance Manager

December 2024August 2025

CDP

London

Led marketing performance and demand efficiency for global programmes through stakeholder targeting and MarTech optimization.

Key Achievements:
  • Developed a brand engagement strategy contributing to 40% net-new lead growth through automated stakeholder targeting and segmentation.
  • Designed MQL-to-SQL processes increasing SQL acceptance rates by 17% through tightened lead capture, autoresponder sequences, and automated follow-up logic.
  • Developed GA4 and Looker attribution reporting to identify inefficient marketing spend, improving ROI visibility and reducing wasted marketing activity by 18%.
  • Led MarTech planning across Microsoft Dynamics 365, integrating ZoomInfo/intent data and establishing CRM resilience.

Technologies: Microsoft Dynamics 365, ZoomInfo, GA4, Looker, Marketing Automation, Attribution Reporting

Senior Marketing Consultant

May 2023December 2024

Independent Practice

Remote/UK

Delivered interim senior marketing leadership for B2B SaaS and regulated-service clients, driving demand generation strategy and full-funnel optimization.

Key Achievements:
  • Delivered interim senior marketing leadership for B2B SaaS and regulated-service clients, driving demand generation strategy, GTM planning, and full-funnel optimization.
  • Engineered a bespoke GoHighLevel (GHL) lead management system for the mortgage sector, automating complex qualification workflows, multi-channel nurture sequences, and instant broker handoff to drastically improve speed-to-lead.
  • Improved MQL-to-SQL conversion rates by 27% across client engagements through advanced marketing automation, nurture sequence design, and sales handoff improvements.

Technologies: GoHighLevel (GHL), Marketing Automation, GTM Planning, Funnel Optimization, CRM

Head of Performance Marketing

August 2021May 2023

Croner-i

London

Owned the performance marketing function for a leading compliance technology provider, driving pipeline generation and RevOps automation.

Key Achievements:
  • Increased qualified demo bookings by 180% through strategic integration of ZoomInfo and ChiliPiper, improving speed-to-lead and routing automation.
  • Reduced sales development research time by 45% through MarTech optimization, workflow automation, and stronger AI-driven account intelligence.
  • Scaled lead volume by 35%+ while maintaining cost efficiency through automated LinkedIn Conversation Ads and review-site partnerships.

Technologies: ZoomInfo, ChiliPiper, LinkedIn Ads, MarTech, Demand Generation, B2B SaaS

Head of Digital Marketing

March 2019October 2020

Wayland Games & Warcradle Studios

UK

Built and managed the digital GTM function for global eCommerce and tabletop gaming brands.

Key Achievements:
  • Delivered 32% e-commerce growth through programmatic customer acquisition optimization and digital marketing strategy.
  • Introduced rapid A/B testing frameworks to improve conversion learning and lifetime value tracking.

Technologies: eCommerce, A/B Testing, Customer Acquisition, Digital Strategy

Digital Growth Strategist

July 2016February 2017

Hip Hotels

London

Increased online sales by 67% through data-led digital marketing and CRO.

Key Achievements:
  • Increased online sales by 67% through data-led digital marketing and Conversion Rate Optimization (CRO).

Technologies: CRO, Data-led Marketing, Digital Strategy

Digital Strategist

August 2013March 2016

Hennik Research Ltd

London

Grew social communities by 40% and contributed to a 9% sales increase via B2B event marketing and social selling.

Key Achievements:
  • Grew social communities by 40% and contributed to a 9% sales increase via B2B event marketing and social selling.

Technologies: Social Selling, B2B Event Marketing, Community Growth

Royal Air Force Reservist

November 2000December 2010

UK Armed Forces

UK

Managed operational delivery under pressure and led cross-functional team coordination.

Key Achievements:
  • Managed operational delivery under pressure and led cross-functional team coordination.

Technologies: Operations, Leadership, Team Coordination

SKILLS

AI & Agentic Orchestration

Google Antigravity 2.0, Paperclip Orchestrator, Model Context Protocol (MCP), OpenRouter, LLM Multi-Model Routing, OpenCode, Warp AI Terminal

Automation & Infrastructure

n8n Node Architecture, Webhooks & REST API Integrations, JSON Data Parsing, GitHub Repository Management, Complex Branching Logic

RevOps & MarTech Architecture

GoHighLevel (GHL) Pipeline Design, Acre Mortgage System Integrations, GA4, Looker, HubSpot / Salesforce Endpoints, ZoomInfo, ChiliPiper

Programmatic Growth

FCA-Compliant Lead Generation, Multi-Channel Acquisition Strategy, Programmatic PPC/SEO, Dynamic Budget Routing, Conversion Rate Optimization (CRO)

EDUCATION

Bachelor of Arts in History and Social Sciences

University of The West Indies

West Indies

CERTIFICATIONS

Advanced Marketing Analytics & Attribution Modelling

Various

HubSpot Revenue Operations Certification

HubSpot

Google Ads Search & Analytics Certifications

Google

Certificate In Mortgage Advice and Practice (CeMAP)

The Institute of Financial Services

Resume generated from LinkedIn profile: https://linkedin.com/in/haydenrichards