Hayden Richards

Hayden Richards

Senior Growth Marketing Manager | Agentic AI Architect, Demand Generation, RevOps

hdnric@gmail.com07397 901560Southend on Sea, Essex, UKPortfolio

Senior Growth Marketing Leader specialising in AI-enhanced demand generation and programmatic growth. I help B2B SaaS and FinTech companies scale revenue by combining deep commercial strategy with agentic AI orchestration, no-code automation, and advanced attribution modelling. Proven track record of replacing fragmented manual processes with autonomous workflows, bridging marketing and engineering to build hyper-efficient, highly profitable acquisition engines.

Managed £500k+ paid media budget across Google Ads and LinkedIn
Scaled qualified demo bookings by 180% through demand engine optimization
Drove 40% net-new lead growth and 17% improvement in SQL acceptance
Reduced inefficient marketing spend by 18% through attribution analysis
FCA-compliant autonomous lead-generation engine built for complex-income borrowers

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How I Actually Build — A Live System

The metrics above are the what. This is the how. complexincome.mortgage is an FCA-compliant brokerage I designed and run as an autonomous, AI-native system — agents handle qualification, compliance routing and ad-budget decisions with no manual data entry. The pipeline below is one live piece of it: a closed loop that pushes real qualified-deal signals back into Google Ads, so bidding optimises toward revenue rather than clicks.

Work Experience

My professional journey

IN

Founder & AI Growth Architect

Independent Practice (complexincome.mortgage)

Aug 2025 Present · Remote/UK · freelance

Architecting fully autonomous FinTech lead generation engines and end-to-end RevOps pipelines targeting complex borrower profiles.

  • Architected a fully autonomous, FCA-compliant FinTech lead generation engine targeting complex borrower profiles, using the Paperclip orchestrator to manage bespoke PPC and SEO AI agents.
  • Engineered an end-to-end RevOps pipeline utilizing n8n to seamlessly bridge front-end AI qualification workflows (e.g., "The Logic Check") directly with the Acre mortgage back-office system, eliminating manual data entry for financial advisers.
  • Built complex, node-based n8n automations that parse raw applicant data, execute preliminary compliance routing, and programmatically construct bespoke, underwriter-ready case files directly within the Acre CRM.
  • Developed custom internal applications using Google Antigravity 2.0's agent-first IDE, maintaining the proprietary codebase in GitHub to ensure strict version control and rapid iteration.
  • Programmed direct AI-to-Ads integrations using Model Context Protocol (MCP) servers, enabling AI agents to dynamically route budgets across Meta and Google Ads for real-time anomaly detection and optimization.
  • Juggled frontier LLMs programmatically via OpenRouter, routing complex FCA-compliance logic to advanced reasoning models while optimizing token spend for standard tasks.
Google Antigravity 2.0Paperclip OrchestratorMCPn8nOpenRouterAcre SystemGitHubMeta/Google Ads API
CD

Marketing Performance Manager

CDP

Dec 2024 Aug 2025 · London · full-time

Led marketing performance and demand efficiency for global programmes through stakeholder targeting and MarTech optimization.

  • Developed a brand engagement strategy contributing to 40% net-new lead growth through automated stakeholder targeting and segmentation.
  • Designed MQL-to-SQL processes increasing SQL acceptance rates by 17% through tightened lead capture, autoresponder sequences, and automated follow-up logic.
  • Developed GA4 and Looker attribution reporting to identify inefficient marketing spend, improving ROI visibility and reducing wasted marketing activity by 18%.
  • Led MarTech planning across Microsoft Dynamics 365, integrating ZoomInfo/intent data and establishing CRM resilience.
Microsoft Dynamics 365ZoomInfoGA4LookerMarketing AutomationAttribution Reporting
IN

Senior Marketing Consultant

Independent Practice

May 2023 Dec 2024 · Remote/UK · freelance

Delivered interim senior marketing leadership for B2B SaaS and regulated-service clients, driving demand generation strategy and full-funnel optimization.

  • Delivered interim senior marketing leadership for B2B SaaS and regulated-service clients, driving demand generation strategy, GTM planning, and full-funnel optimization.
  • Engineered a bespoke GoHighLevel (GHL) lead management system for the mortgage sector, automating complex qualification workflows, multi-channel nurture sequences, and instant broker handoff to drastically improve speed-to-lead.
  • Improved MQL-to-SQL conversion rates by 27% across client engagements through advanced marketing automation, nurture sequence design, and sales handoff improvements.
GoHighLevel (GHL)Marketing AutomationGTM PlanningFunnel OptimizationCRM
CR

Head of Performance Marketing

Croner-i

Aug 2021 May 2023 · London · full-time

Owned the performance marketing function for a leading compliance technology provider, driving pipeline generation and RevOps automation.

  • Increased qualified demo bookings by 180% through strategic integration of ZoomInfo and ChiliPiper, improving speed-to-lead and routing automation.
  • Reduced sales development research time by 45% through MarTech optimization, workflow automation, and stronger AI-driven account intelligence.
  • Scaled lead volume by 35%+ while maintaining cost efficiency through automated LinkedIn Conversation Ads and review-site partnerships.
ZoomInfoChiliPiperLinkedIn AdsMarTechDemand GenerationB2B SaaS
WA

Head of Digital Marketing

Wayland Games & Warcradle Studios

Mar 2019 Oct 2020 · UK · full-time

Built and managed the digital GTM function for global eCommerce and tabletop gaming brands.

  • Delivered 32% e-commerce growth through programmatic customer acquisition optimization and digital marketing strategy.
  • Introduced rapid A/B testing frameworks to improve conversion learning and lifetime value tracking.
eCommerceA/B TestingCustomer AcquisitionDigital Strategy
HI

Digital Growth Strategist

Hip Hotels

Jul 2016 Feb 2017 · London · contract

Increased online sales by 67% through data-led digital marketing and CRO.

  • Increased online sales by 67% through data-led digital marketing and Conversion Rate Optimization (CRO).
CROData-led MarketingDigital Strategy
HE

Digital Strategist

Hennik Research Ltd

Aug 2013 Mar 2016 · London · full-time

Grew social communities by 40% and contributed to a 9% sales increase via B2B event marketing and social selling.

  • Grew social communities by 40% and contributed to a 9% sales increase via B2B event marketing and social selling.
Social SellingB2B Event MarketingCommunity Growth
UK

Royal Air Force Reservist

UK Armed Forces

Nov 2000 Dec 2010 · UK · part-time

Managed operational delivery under pressure and led cross-functional team coordination.

  • Managed operational delivery under pressure and led cross-functional team coordination.
OperationsLeadershipTeam Coordination

Skills & Expertise

Technologies and tools I work with

Proficiency:Expert (90%+)Advanced (75%+)Intermediate (60%+)

AI & Agentic Orchestration

Google Antigravity 2.0
Warp AI Terminal
Paperclip Orchestrator
OpenRouter
LLM Multi-Model Routing
Model Context Protocol (MCP)
OpenCode

Automation & Infrastructure

n8n Node Architecture
Complex Branching Logic
Webhooks & REST API Integrations
JSON Data Parsing
GitHub Repository Management

RevOps & MarTech Architecture

GoHighLevel (GHL) Pipeline Design
GA4
HubSpot / Salesforce Endpoints
ZoomInfo
Acre Mortgage System Integrations
Looker
ChiliPiper

Programmatic Growth

FCA-Compliant Lead Generation
Conversion Rate Optimization (CRO)
Multi-Channel Acquisition Strategy
Programmatic PPC/SEO
Dynamic Budget Routing

Education

Academic background and qualifications

Bachelor of Arts in History and Social Sciences

University of The West Indies

West Indies

Certifications

Professional certifications and credentials

Advanced Marketing Analytics & Attribution Modelling

Various

Various

HubSpot Revenue Operations Certification

HubSpot

HubSpot

Google Ads Search & Analytics Certifications

Google

Google

Certificate In Mortgage Advice and Practice (CeMAP)

The Institute of Financial Services

The Institute of Financial Services

Languages

EnglishNative

Featured Projects

A selection of my recent work

CM
Featured

CMOXpert.com

SaaS

The Boardroom Marketing Platform for strategic market diagnosis, GTM strategy, and execution planning.

GTM FrameworksDemand Engine ArchitectureSaaS DevelopmentAnalytics Instrumentation
View Details
CO
Featured

ComplexIncome.mortgage

Web Application

FCA-compliant autonomous lead-generation engine built for complex-income borrowers.

Demand GenerationFunnel OptimizationLead Scoring AutomationRevenue Operations
View Details

Get In Touch

Let's discuss your next project

Contact Information

Location

Southend on Sea, Essex, UK

Availability

Open to opportunities

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